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Thread: Problem in sending FAX

  1. #1
    alizarei Guest

    Question Problem in sending FAX

    I have a problem in sending multiple page fax.
    I send fax document tiff-class F to destination side by pika
    but pika only send first page of fax please advice me to setting pika for sending fax with multiple page.

  2. #2
    pedmunds Guest

    Default

    Hi Ali,

    We should be able to find out why the entire Fax is not being transmitted.

    Could you answer a few questions?
    -which version of the PIKA driver are you using? 6.5?
    -which PIKA board are you using?
    -are you using Asterisk?
    -have you generated any API logs?

    Feel free to open a support ticket with support@pikatech.com

  3. #3
    alizarei Guest

    Default

    I solve this problem.
    befor i use PIKA driver 6.2, after change driver version to 6.5 this problem solved.

    thanks.

  4. #4
    Join Date
    Jun 2008
    Posts
    68

    Default Problem in sending FAX

    That's great! Thank you for the update !

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