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Thread: fax receive on FXS port. training failure.

  1. 11-21-10, 09:42 AM #1
    whitewater Guest

    Default fax receive on FXS port. training failure.

    Hello, everybody,

    here i am with a fax analog receive problem.
    i have a HP 2727 set up on an FXS port. here dial custom : PIKA/fxs/1
    External communication are used by two BRI ports.
    I have an hylafax server with IAXmodem for tests.

    here somes tests, with the HP, text and multiples photos pages :
    send fax to an external fax analog : ok (two attempt for multiples photos pages).
    send fax to iaxmodem, intern call made : ok
    send fax to iaxmodem, external call made : ok
    receive fax from iaxmodem : ok
    receive fax from an external fax analog : failed
    receive fax from iaxmodem, external call made : failed

    the two failed receive fax are same : HP awnser to the call, but nothing else happen.
    so, i have see hylafax log. it's seem to be a training issue. Hylafax error : "Failure to train remote modem at 2400 bps or minimum speed"

    with hylafax, i have see it'is a training problem. here the log.
    have you got an idea ?

    thank you very much for help.

    Code:
    nov 19 12:04:13.73: [ 7708]: SESSION BEGIN 000000240 33123456789
nov 19 12:04:13.73: [ 7708]: HylaFAX (tm) Version 6.0.4
nov 19 12:04:13.73: [ 7708]: SEND FAX: JOB 141 DEST 0123456789 COMMID 000000240 DEVICE '/dev/ttyIAX0' FROM 'root <root@faxserver.domain.local>' USER root
nov 19 12:04:13.73: [ 7708]: STATE CHANGE: RUNNING -> SENDING
nov 19 12:04:13.73: [ 7708]: <-- [14:AT+FCLASS=1.0\r]
nov 19 12:04:13.73: [ 7708]: --> [2:OK]
nov 19 12:04:13.73: [ 7708]: MODEM set XON/XOFF/FLUSH: input ignored, output disabled
nov 19 12:04:13.74: [ 7708]: DIAL 0123456789
nov 19 12:04:13.74: [ 7708]: <-- [15:ATDT0123456789\r]
nov 19 12:04:39.57: [ 7708]: --> [7:CONNECT]
nov 19 12:04:40.89: [ 7708]: --> HDLC<13:FF C0 04 B5 00 6C 20 00 00 00 00 37 96>
nov 19 12:04:40.89: [ 7708]: --> [2:OK]
nov 19 12:04:40.89: [ 7708]: REMOTE NSF "AD 00 36 04 00 00 00 00"
nov 19 12:04:40.89: [ 7708]: NSF remote fax equipment: HP
nov 19 12:04:40.89: [ 7708]: <-- [9:AT+FRH=3\r]
nov 19 12:04:41.59: [ 7708]: --> [7:CONNECT]
nov 19 12:04:41.59: [ 7708]: --> HDLC<25:FF C0 02 6C AC 04 6C 1C 04 AC 6C 04 EC 6C 04 2C 0C 04 04 04 04 04 04 8E A5>
nov 19 12:04:41.59: [ 7708]: --> [2:OK]
nov 19 12:04:41.59: [ 7708]: REMOTE CSI "01 23 45 67 89"
nov 19 12:04:41.59: [ 7708]: <-- [9:AT+FRH=3\r]
nov 19 12:04:42.03: [ 7708]: --> [7:CONNECT]
nov 19 12:04:42.03: [ 7708]: --> HDLC<15:FF C8 01 00 73 1F 23 01 49 01 01 01 00 2C 91>
nov 19 12:04:42.07: [ 7708]: --> [2:OK]
nov 19 12:04:42.07: [ 7708]: REMOTE best rate 9600 bit/s
nov 19 12:04:42.07: [ 7708]: REMOTE max A4 page width (215 mm)
nov 19 12:04:42.07: [ 7708]: REMOTE max unlimited page length
nov 19 12:04:42.07: [ 7708]: REMOTE best vres 300 x 300 dpi
nov 19 12:04:42.07: [ 7708]: REMOTE format support: MH, MR, MMR
nov 19 12:04:42.07: [ 7708]: REMOTE supports T.30 Annex A, 256-byte ECM
nov 19 12:04:42.07: [ 7708]: REMOTE best 0 ms/scanline
nov 19 12:04:42.07: [ 7708]: USE 9600 bit/s
nov 19 12:04:42.07: [ 7708]: USE error correction mode
nov 19 12:04:42.07: [ 7708]: SEND file "docq/doc144.pdf;c0"
nov 19 12:04:42.07: [ 7708]: USE A4 page width (215 mm)
nov 19 12:04:42.07: [ 7708]: USE unlimited page length
nov 19 12:04:42.07: [ 7708]: USE 3.85 line/mm
nov 19 12:04:42.07: [ 7708]: USE 2-D MMR
nov 19 12:04:42.07: [ 7708]: USE 0 ms/scanline
nov 19 12:04:42.07: [ 7708]: SEND training at v.29 9600 bit/s
nov 19 12:04:42.07: [ 7708]: <-- [9:AT+FRS=7\r]
nov 19 12:04:42.13: [ 7708]: --> [2:OK]
nov 19 12:04:42.13: [ 7708]: <-- [9:AT+FTH=3\r]
nov 19 12:04:42.15: [ 7708]: --> [7:CONNECT]
nov 19 12:04:42.15: [ 7708]: <-- HDLC<23:FF C0 C2 0C 76 04 B6 A6 26 F6 B6 1A 82 92 04 04 04 04 04 04 04 04 04>
nov 19 12:04:42.15: [ 7708]: <-- data [23]
nov 19 12:04:42.15: [ 7708]: <-- data [2]
nov 19 12:04:43.69: [ 7708]: --> [7:CONNECT]
nov 19 12:04:43.69: [ 7708]: <-- HDLC<7:FF C8 C1 00 60 1F 22>
nov 19 12:04:43.69: [ 7708]: <-- data [7]
nov 19 12:04:43.69: [ 7708]: <-- data [2]
nov 19 12:04:44.09: [ 7708]: --> [2:OK]
nov 19 12:04:44.09: [ 7708]: <-- [9:AT+FTS=7\r]
nov 19 12:04:44.19: [ 7708]: --> [2:OK]
nov 19 12:04:44.19: [ 7708]: MODEM set XON/XOFF/FLUSH: input interpreted, output disabled
nov 19 12:04:44.19: [ 7708]: <-- [10:AT+FTM=96\r]
nov 19 12:04:44.21: [ 7708]: --> [7:CONNECT]
nov 19 12:04:44.21: [ 7708]: <-- data [1024]
nov 19 12:04:44.21: [ 7708]: <-- data [776]
nov 19 12:04:44.21: [ 7708]: <-- data [2]
nov 19 12:04:46.01: [ 7708]: --> [2:OK]
nov 19 12:04:46.01: [ 7708]: MODEM set XON/XOFF/DRAIN: input ignored, output disabled
nov 19 12:04:46.01: [ 7708]: <-- [9:AT+FRH=3\r]
nov 19 12:04:49.11: [ 7708]: --> [0:]
nov 19 12:04:49.11: [ 7708]: MODEM <Empty line>
nov 19 12:04:49.11: [ 7708]: MODEM TIMEOUT: waiting for v.21 carrier
nov 19 12:04:49.11: [ 7708]: <-- data [1]
nov 19 12:04:49.13: [ 7708]: --> [2:OK]
nov 19 12:04:49.13: [ 7708]: <-- [9:AT+FRS=7\r]
nov 19 12:04:49.15: [ 7708]: --> [2:OK]
nov 19 12:04:49.15: [ 7708]: SEND training at v.29 7200 bit/s
nov 19 12:04:49.15: [ 7708]: <-- [9:AT+FTH=3\r]
nov 19 12:04:49.17: [ 7708]: --> [7:CONNECT]
nov 19 12:04:49.17: [ 7708]: <-- HDLC<23:FF C0 C2 0C 76 04 B6 A6 26 F6 B6 1A 82 92 04 04 04 04 04 04 04 04 04>
nov 19 12:04:49.17: [ 7708]: <-- data [23]
nov 19 12:04:49.17: [ 7708]: <-- data [2]
nov 19 12:04:50.70: [ 7708]: --> [7:CONNECT]
nov 19 12:04:50.70: [ 7708]: <-- HDLC<7:FF C8 C1 00 70 1F 22>
nov 19 12:04:50.70: [ 7708]: <-- data [7]
nov 19 12:04:50.71: [ 7708]: <-- data [2]
nov 19 12:04:51.11: [ 7708]: --> [2:OK]
nov 19 12:04:51.11: [ 7708]: <-- [9:AT+FTS=7\r]
nov 19 12:04:51.21: [ 7708]: --> [2:OK]
nov 19 12:04:51.21: [ 7708]: MODEM set XON/XOFF/FLUSH: input interpreted, output disabled
nov 19 12:04:51.21: [ 7708]: <-- [10:AT+FTM=72\r]
nov 19 12:04:51.23: [ 7708]: --> [7:CONNECT]
nov 19 12:04:51.23: [ 7708]: <-- data [1024]
nov 19 12:04:51.23: [ 7708]: <-- data [326]
nov 19 12:04:51.23: [ 7708]: <-- data [2]
nov 19 12:04:53.03: [ 7708]: --> [2:OK]
nov 19 12:04:53.03: [ 7708]: MODEM set XON/XOFF/DRAIN: input ignored, output disabled
nov 19 12:04:53.03: [ 7708]: <-- [9:AT+FRH=3\r]
nov 19 12:04:56.13: [ 7708]: --> [0:]
nov 19 12:04:56.13: [ 7708]: MODEM <Empty line>
nov 19 12:04:56.13: [ 7708]: MODEM TIMEOUT: waiting for v.21 carrier
nov 19 12:04:56.13: [ 7708]: <-- data [1]
nov 19 12:04:56.14: [ 7708]: --> [2:OK]
nov 19 12:04:56.14: [ 7708]: <-- [9:AT+FRS=7\r]
nov 19 12:04:56.16: [ 7708]: --> [2:OK]
nov 19 12:04:56.16: [ 7708]: SEND training at v.27ter 4800 bit/s
nov 19 12:04:56.16: [ 7708]: <-- [9:AT+FTH=3\r]
nov 19 12:04:56.18: [ 7708]: --> [7:CONNECT]
nov 19 12:04:56.18: [ 7708]: <-- HDLC<23:FF C0 C2 0C 76 04 B6 A6 26 F6 B6 1A 82 92 04 04 04 04 04 04 04 04 04>
nov 19 12:04:56.18: [ 7708]: <-- data [23]
nov 19 12:04:56.18: [ 7708]: <-- data [2]
nov 19 12:04:57.72: [ 7708]: --> [7:CONNECT]
nov 19 12:04:57.72: [ 7708]: <-- HDLC<7:FF C8 C1 00 50 1F 22>
nov 19 12:04:57.72: [ 7708]: <-- data [7]
nov 19 12:04:57.72: [ 7708]: <-- data [2]
nov 19 12:04:58.12: [ 7708]: --> [2:OK]
nov 19 12:04:58.12: [ 7708]: <-- [9:AT+FTS=7\r]
nov 19 12:04:58.22: [ 7708]: --> [2:OK]
nov 19 12:04:58.22: [ 7708]: MODEM set XON/XOFF/FLUSH: input interpreted, output disabled
nov 19 12:04:58.22: [ 7708]: <-- [10:AT+FTM=48\r]
nov 19 12:04:58.24: [ 7708]: --> [7:CONNECT]
nov 19 12:04:58.24: [ 7708]: <-- data [900]
nov 19 12:04:58.24: [ 7708]: <-- data [2]
nov 19 12:05:00.52: [ 7708]: --> [2:OK]
nov 19 12:05:00.52: [ 7708]: MODEM set XON/XOFF/DRAIN: input ignored, output disabled
nov 19 12:05:00.52: [ 7708]: <-- [9:AT+FRH=3\r]
nov 19 12:05:03.62: [ 7708]: --> [0:]
nov 19 12:05:03.63: [ 7708]: MODEM <Empty line>
nov 19 12:05:03.63: [ 7708]: MODEM TIMEOUT: waiting for v.21 carrier
nov 19 12:05:03.63: [ 7708]: <-- data [1]
nov 19 12:05:03.63: [ 7708]: --> [2:OK]
nov 19 12:05:03.63: [ 7708]: <-- [9:AT+FRS=7\r]
nov 19 12:05:03.65: [ 7708]: --> [2:OK]
nov 19 12:05:03.65: [ 7708]: SEND training at v.27ter fallback mode 2400 bit/s
nov 19 12:05:03.65: [ 7708]: <-- [9:AT+FTH=3\r]
nov 19 12:05:03.65: [ 7708]: --> [7:CONNECT]
nov 19 12:05:03.65: [ 7708]: <-- HDLC<23:FF C0 C2 0C 76 04 B6 A6 26 F6 B6 1A 82 92 04 04 04 04 04 04 04 04 04>
nov 19 12:05:03.65: [ 7708]: <-- data [23]
nov 19 12:05:03.65: [ 7708]: <-- data [2]
nov 19 12:05:05.19: [ 7708]: --> [7:CONNECT]
nov 19 12:05:05.19: [ 7708]: <-- HDLC<7:FF C8 C1 00 40 1F 22>
nov 19 12:05:05.19: [ 7708]: <-- data [7]
nov 19 12:05:05.19: [ 7708]: <-- data [2]
nov 19 12:05:05.59: [ 7708]: --> [2:OK]
nov 19 12:05:05.59: [ 7708]: <-- [9:AT+FTS=7\r]
nov 19 12:05:05.69: [ 7708]: --> [2:OK]
nov 19 12:05:05.69: [ 7708]: MODEM set XON/XOFF/FLUSH: input interpreted, output disabled
nov 19 12:05:05.69: [ 7708]: <-- [10:AT+FTM=24\r]
nov 19 12:05:05.71: [ 7708]: --> [7:CONNECT]
nov 19 12:05:05.71: [ 7708]: <-- data [450]
nov 19 12:05:05.71: [ 7708]: <-- data [2]
nov 19 12:05:08.24: [ 7708]: --> [2:OK]
nov 19 12:05:08.24: [ 7708]: MODEM set XON/XOFF/DRAIN: input ignored, output disabled
nov 19 12:05:08.24: [ 7708]: <-- [9:AT+FRH=3\r]
nov 19 12:05:11.34: [ 7708]: --> [0:]
nov 19 12:05:11.34: [ 7708]: MODEM <Empty line>
nov 19 12:05:11.34: [ 7708]: MODEM TIMEOUT: waiting for v.21 carrier
nov 19 12:05:11.34: [ 7708]: <-- data [1]
nov 19 12:05:11.34: [ 7708]: --> [2:OK]
nov 19 12:05:11.34: [ 7708]: <-- [9:AT+FRS=7\r]
nov 19 12:05:11.45: [ 7708]: --> [2:OK]
nov 19 12:05:11.45: [ 7708]: TRAINING failed
nov 19 12:05:11.45: [ 7708]: <-- [9:AT+FTH=3\r]
nov 19 12:05:11.45: [ 7708]: --> [7:CONNECT]
nov 19 12:05:11.45: [ 7708]: <-- HDLC<3:FF C8 DF>
nov 19 12:05:11.45: [ 7708]: <-- data [3]
nov 19 12:05:11.45: [ 7708]: <-- data [2]
nov 19 12:05:12.48: [ 7708]: --> [2:OK]
nov 19 12:05:12.48: [ 7708]: MODEM input buffering enabled
nov 19 12:05:13.49: [ 7708]: <-- [5:ATH0\r]
nov 19 12:05:13.60: [ 7708]: --> [2:OK]
nov 19 12:05:13.60: [ 7708]: MODEM set DTR OFF
nov 19 12:05:13.60: [ 7708]: MODEM set baud rate: 0 baud (flow control unchanged)
nov 19 12:05:13.60: [ 7708]: STATE CHANGE: SENDING -> MODEMWAIT (timeout 5)
nov 19 12:05:13.60: [ 7708]: SESSION END
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  2. 11-25-10, 04:38 PM #2
    mrecoskie's Avatar
    mrecoskie
    mrecoskie is offline Administrator
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    Hi whitewater,

    Have you ruled out a clocking problem to the telco? for example, can you hear clicks on line using a FXS phone? perhaps you could also try adding Monitor () to the dialplan to get a recording of the line?
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  3. 11-30-10, 05:48 AM #3
    whitewater Guest

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    Hi mrecoskie,

    i have found :
    i have canceled fax detection in pika.conf file.
    replace echocancel=yes by echocancel=no

    all lines, analog and all BRI digital section.

    replace only analog doesn't sufficient.

    now fax received successfully.

    thank you anyway.
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