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Type: Posts; User: pikasupport

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  1. All components (driver/libraries/application)...

    All components (driver/libraries/application) must match - all 32-bit or all 64-bit.
    The best solution is to re-compile 32-bit applications as 64-bit. The Pika API abstracts data types to help in...
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    Installing HMP X in Debian "jessie"

    Here is some pre-requisites for installing HMP 4 under Debian 8.4 jessie.


    dpkg --add-architecture i386
    apt-get update
    apt-get install libstdc++6:i386 libgcc1:i386 zlib1g:i386 libncurses5:i386...
  3. Warp Plus - USB factory update for NEW units

    This upgrade should not be used with version 1.4.x units! Using it on the incorrect Warp Plus unit may leave the unit inoperable. These instructions only apply to units running version 1.5.x or...
  4. Sticky: Warp Plus - How to get a packet trace from the unit

    Below are instructions for capturing a packet trace from the Warp Plus in order to troubleshoot the problem.

    1. Access the WARP Plus through any web browser and login. Username - admin Password -...
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    Sticky: Warp Plus - Factory Resetting a unit

    Unfortunately the reset button on the back of the unit will not provide factory settings. The only way to accomplish this would be through a USB update method. This involves loading new firmware on...
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    Disabling the server port if not required is...

    Disabling the server port if not required is another way to improve system performance. The server is only required if doing inbound registration.
    The server can be disabled by setting the...
  7. How can I view the logs from the PIKA VoIP firewall?

    Some editors (like Notepad) will not represent new line characters in the PIKA VoIP Firewall logs correctly. Trying using an alternate editor like Wordpad.
  8. Why does January 1, 1970 appear in the logs?

    Unfortunately we have found that the success rate of the mechanism which sets the proper date and time in the logs is low. This mechanism is something which we plan to re-visit in a future release.
  9. Hi Brian, The firmware referenced in this...

    Hi Brian,


    The firmware referenced in this notice is included in the driver and downloaded upon initialization of the board. So in other words it is only necessary to install and use a...
  10. Hi, What version of Warp are you referring to?

    Hi,
    What version of Warp are you referring to?
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    Thanks for pointing this out. The correct link...

    Thanks for pointing this out. The correct link is http://docs.pikatech.com/display/WA/Release+3.0.1

    Please note - there has actually been one subsequent release 3.0.2. All release information...
  12. Asterisk 1.8.7 is the oldest version in the Pika...

    Asterisk 1.8.7 is the oldest version in the Pika repository.
  13. Hi, Asterisk 1.4 is not directly available...

    Hi,


    Asterisk 1.4 is not directly available on the Warp v2. It is theoretically possible to install a compiler and build it on Warp however modifications may be needed to the dahdi drivers to...
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    Hi, Unfortunately Asterisk 1.8 is not easily...

    Hi,

    Unfortunately Asterisk 1.8 is not easily supported on Warp v1. It requires modification of the hardware drivers.

    The Warp v2 directly support Asterisk 1.8.

    Regards,

    \Pika Support
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    Fixing card to a preferred provider

    Q: Is there in warp gsm module driver an option that we can fix the card to the provider? We have a problem, that the gsm card goes in roaming... how can we prevent the foreign operator registration?...
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    Yes, it is possible to automatically route calls...

    Yes, it is possible to automatically route calls from a channel on one Warp to another. This is typically done with an Asterisk IAX connection.


    >> Khairul wrote:


    >> thanks for the reply....
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    Hi Carlos, We apologize you were misinformed...

    Hi Carlos,


    We apologize you were misinformed about the current GSM module. The number of ports per GSM module is limited by the number of antenna connections and radios present and not the...
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    The current Warp (v2) and Warp GSM module is only...

    The current Warp (v2) and Warp GSM module is only capable of a maximum of 4 channels as you point out.


    There is plans to release a 4 port Warp GSM module allowing up to 8 connections per unit...
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    6) For Outbound Routes: Select a Route Name,...

    6) For Outbound Routes:


    Select a Route Name, Dial pattern and then select a trunk to use for dialing at the bottom of the screen.

    35
  20. Problem tapping with PrimenetMM digital logging card

    Problem : Strange behaviors with line quality and alarms when passive tapping with the PrimenetMM board. Practically this demonstrates itself as alarms and/or drop links on the PrimenetMM digital...
  21. WTB0006 - Removal of the Power Fail Transfer port on Warp FXS expansion module

    WARP TECHNICAL BULLETIN - WTB0006

    Date: March 7, 2013

    Product(s): WARP Appliance

    Reason: Removal of Power Fail Transfer port (PFT) on FXS Warp module ...
  22. WTB0006 - Removal of the Power Fail Transfer port on Warp FXS expansion module (FXS/P

    WARP TECHNICAL BULLETIN - WTB0006

    Date: March 7, 2013

    Product(s): WARP Appliance

    Reason: Removal of Power Fail Transfer port (PFT) on FXS Warp module ...
  23. HMPTB00002 - PCI Primenet Digital HMP Gateway boards not supported in HMP 3.0

    HMP PLATFORM TECHNICAL BULLETIN - HMPTB00002


    Date: November 8, 2011


    Product(s): HMP (AoH) SDK Platform


    Reason: PCI Primenet Digital HMP Gateway boards are not supported in HMP 3.0
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    How to set the timezone on Warp

    On Warp v2, here is the command which you can execute through SSH to set the timezone on the unit:


    dpkg-reconfigure tzdata
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    How to change the character set on Warp

    On Warp v2, to change the character set (default language) on Warp to for example:


    ISO-8859-1 Latin alphabet No.1 (1987)


    characters for western European languages


    To do this on...
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