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View Full Version : Warp Plus - Factory Resetting a unit



pikasupport
09-22-14, 09:46 AM
Unfortunately the reset button on the back of the unit will not provide factory settings. The only way to accomplish this would be through a USB update method. This involves loading new firmware on a USB key and inserting it into the device. The complete instructions can be found below.

To recover a unit, download the following image to a FAT formatted USB key.


ftp://ftp.pikatech.com/outgoing/customercare/Warp_Plus_USB_Recovery-1.4.5.4.zip

Unzip this file to the base of the USB key. Then plug the USB key into the Warp Plus and reboot. Status of the process will be displayed on the LCD of the Warp Plus. The upgrade process may take a while but ultimately it should commit the firmware. This will also wipe out any previous configuration on the unit but not the license settings.

Before performing the USB recovery we would suggest archiving your configuration files through TFTP upload or the 'Logs' folders.