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View Full Version : How to find the serial number of your PIKA HMP (AoH) card



epretlac
09-29-09, 01:54 PM
When contacting PIKA Technical Support, you may be asked to send the serial number of your product. With that information, we can verify the model number of PIKA card you have, the date of manufacture, firmware revisions installed, and other valuable information.

The serial number can be found on a sticker on the board, but it’s often much more convenient to use the pika software utilities to retrieve it, rather than shut down the system and unplug the board.

The serial number is of the form PIK-xxx-xxxxx. Note that PIK-99-xxxxx is the model number is of the product and the PIK-98-xxxxx is an internal manufacturing number. We’re looking for the other PIK-xxx-xxxxx number.:)
Launch aohtest and use the ‘get info’ command to get the board serial number.

[root@alfie ~]# aohtest

++++++++++++++++++++++++++++++++++++++++++++++++++ +++++
aohtest 2.8.0.111
Comment: Standard Build
Compile date: May 23 2009 15:02:32
Copyright (c) 2009 PIKA Technologies Inc.

type 'help' for the list of supported functions
++++++++++++++++++++++++++++++++++++++++++++++++++ +++++

> board 0 open

> board 0 get info
BOARD 0:
Bus.Slot = 1.11
Interrupt Level = 66
Serial number = PIK-32601055
Card id = 0x00000100
Real card id = 0x00000100
Product revision = 0x00000000
Product number = [PIK9900800]
Driver Version = 2.8.0.111
FPGA Version = 2f
Spans = 4
Span Mask = 0x001e
Trunks = 0
Trunk Mask = 0x0000
Phones = 0
Phone Mask = 0x0000


> exit

It may also be useful to have licensing info which can be found using the following commands.

Note: the license info returned will depend on which licenses you have installed on your system.

> log set masks api=0xffffffff
> system 0 open
> system 0 get licenses

SYSTEM 0: License Info dump
FAX : total = 4, in use = 0, maximum in use = 0
FAX V.34 : total = 0, in use = 0, maximum in use = 0
G.729 : total = 0, in use = 0, maximum in use = 0
VOIP : total = 24, in use = 0, maximum in use = 0
T1/E1 (M) : total = 48, in use = 0, maximum in use = 0
T1/E1 : total = 0, in use = 0, maximum in use = 0
TRUNK (M) : total = 0, in use = 0, maximum in use = 0
TRUNK : total = 0, in use = 0, maximum in use = 0
STATION (M) : total = 0, in use = 0, maximum in use = 0
STATION : total = 0, in use = 0, maximum in use = 0
TRIAL : total = 0, in use = 0, maximum in use = 0