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vfadmin
06-15-09, 04:14 PM
WARP TECHNICAL BULLETIN - WTB0001




Date Issued: Monday May 25, 2009

Document Version: Version 1.1

Software: Warp Firmware upgrade from 1.x to 2.x

Product(s): WARP Appliance

Reason: Compatibility issue between Analog Rev A.01/02 and FPGA Firmware 2.x



Description:

There is a backwards compatibility issue regarding Analog FXO/FXS modules (Versions A.01 and A.02) and the FPGA Firmware (Version 2.x or newer)

The BRI module, introduced with the “Warp 2.0” software release, required FPGA firmware changes. These FPGA changes unfortunately are not backwards compatible with the early versions of the Warp Analog FXO and FXS modules.

Analog modules purchased before January 12th, 2009, will not work properly in a Warp unit which has a FPGA firmware revision 2.x or newer. The following symptoms may be observed:
- Phantom calls
- Audio Quality


Below is a table illustrating the Warp Firmware and Analog Module compatibility matrix.
http://outgoingftp.pikatech.com/customercare/Warp_Module_FPGA_REV_Matrix_revised.jpg


Version Identification

The following steps will show you how to identify both the Analog Module Version number and the FPGA Firmware revision number.

Analog Modules:
The revision number of an Analog module can be found on a label located on the plug-in side on the module. The module must be removed from the Warp unit to see the label.
http://outgoingftp.pikatech.com/IMAGES/Warp_Module_Revision_Sticker.JPG

Figure: Analog FXO module label

FPGA Firmware:
To check the FPGA firmware revision please follow one of these methods


SSH to the warp

“cat /proc/driver/taco | cut –c10-13



Serial Port

During the Warp startup sequence, the FPGA firmware version will be displayed on the screen.

Notes:

N1: FPGA firmware version 2.x or newer is needed on the Warp to use the BRI module

N2: There is no need to upgrade a Warp’s FPGA from 1.x to 2.x if the unit will not be used with a BRI module.

N3: Please contact PIKA Support if you would like to have your Rev A.01 or Rev A.02 Analog modules sent back for Repair/Upgrade: support@pikatech.com (support@pikatech.com)



If you have any questions about this technical bulletin, please contact PIKA Support.
Email: support@pikatech.com (support@pikatech.com)